Empire88 Privacy Policy — Malaysian User Data Protection
This policy describes how empire88 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Please read it carefully before using our services.
Effective date: 1 January 2026. This policy is subject to periodic amendments.
Information We Collect from You
When you register and use the empire88 platform, we collect various types of information to keep our services running smoothly and securely. The following are the categories of information we collect:
Personal Account Information
During registration, we collect your full name, date of birth, phone number, email address, and other identification details required to verify your identity. This information ensures that only eligible users are able to access the platform.
Device & Browser Information
Empire88 automatically records technical information such as device type, operating system, browser type, IP address, screen resolution, and session data. This helps us detect suspicious activity and ensure the platform performs optimally across all devices.
Local Payment Information
To process deposits and withdrawals in MYR, we collect the necessary banking details such as bank name and account number. All financial transactions are processed through encrypted payment channels. We do not directly store your credit card numbers or online banking passwords.
Platform Usage Data
We record your in-platform activity history, including bets placed, games played, login and logout times, and any interactions with platform features. This data is used for security, account verification, and service improvement purposes.
How Your Information Is Used
Empire88 uses the information collected solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:
- Account Management: Allows you to register, log in, update your profile, and manage your account securely.
- Transaction Processing: Verifies and processes deposits and withdrawals in MYR via your chosen local payment methods.
- Security & Fraud Prevention: Detecting and preventing unauthorised activity, including the use of multiple accounts and fraud attempts.
- Service Improvement: Analyses usage patterns to improve platform performance, the user interface, and the overall experience.
- Service Communications: Sending important account-related notifications, promotions you have opted in to receive, and policy updates.
- Legal Compliance: Fulfils compliance obligations and reporting requirements stipulated by applicable law.
Empire88 will not use your data for any purpose beyond those stated above without first obtaining your consent.
Cookie Usage and Session Tracking
The empire88 platform uses cookies and similar tracking technologies to enhance your experience and maintain the security of your session. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session Cookies: Temporary cookies that expire when you close your browser. They are used to maintain your login status throughout your active session.
- Preference Cookies: Saves your language, region, and display preferences to deliver a more personalised experience on your next visit.
- Security Cookies: Helps detect unauthorised access attempts and protects your account from suspicious activity.
- Analytics Cookies: Collects aggregated, anonymised data on how users interact with the platform to help us understand and improve the overall user experience.
You may restrict or delete cookies through your browser settings, though doing so may affect the functionality of certain parts of the platform.
Data Storage, Security and Information Sharing
Data Retention Period
Empire88 retains your personal data for as long as your account remains active, or as long as necessary for the purposes described in this policy. Following account closure, certain data may be retained for an additional period to meet legal and audit requirements.
Data Security Measures
We implement multiple layers of security to protect your data, including encryption in transit and at rest, role-based access controls, continuous system monitoring, and regular security audits. All MYR payment information is processed through channels that comply with industry payment security standards.
Third-Party Sharing
Empire88 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Information may only be shared with selected technical and payment service providers responsible for processing transactions on our behalf, and only to the extent necessary for those purposes. All third parties involved are bound by strict confidentiality obligations.
Your Rights as a User and How to Contact Us
As an empire88 user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time. Requests will be processed within 14 business days.
If any information we hold about you is inaccurate or outdated, you have the right to request an immediate correction via your account profile section or our support team.
You may request the deletion of your personal data, subject to legal obligations and operational requirements that necessitate us retaining certain records.
Privacy Policy Amendments
Empire88 reserves the right to update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on this page. Continued use of the platform following any amendments constitutes acceptance of the updated terms.
Contact Us About Privacy
If you have any questions, concerns, or would like to submit a request regarding your data privacy, please contact the empire88 customer support team via the in-platform live chat or by email at [email protected]. We are committed to responding to all privacy-related enquiries within three business days.
Questions about how your data is handled?
The empire88 team is ready to assist with any privacy-related enquiries. You can also visit our FAQ page or log in to manage your account settings.